Emergency Numbers in Uzbekistan for Tourists
Updated:
Official emergency contacts for tourists in Uzbekistan · Verified against official sources
Verified against official sources: Lex.uz, Tashkent city administration, the Ministry of Internal Affairs of Uzbekistan, Uzbekistan Travel and Hududgazta’minot.
If danger is happening now — do not wait for a WhatsApp reply. Call 112.
If there is a threat to life, health, fire, smell of gas, violence, a road accident or a crime — call the official emergency services first.
CAJ.UZ can help travelers with communication, address details, transport, and contact with a hotel, guide or insurance company, but it does not replace 112, police, ambulance, fire service, the Ministry of Emergency Situations, an embassy / consulate or an insurance company.
CAJ.UZ contact after calling the emergency service: +998 90 922 30 73 · WhatsApp · cajourneys@gmail.com
Emergency Numbers in Uzbekistan for Tourists
This page is a practical guide for tourists in Uzbekistan: where to call in an emergency, what to say to the dispatcher, how to act if you lose a passport, face theft, need medical help, have a road accident, see fire or smell gas.
The most important principle: if the situation is urgent, do not message the tour operator first and do not wait for a messenger reply — call 112 or the relevant service: 102, 103, 101, 104.
For tourist situations without immediate danger — for example, getting lost, a conflict, help for a foreign visitor or contact with Tourist Police — use 1173 and inform your hotel, guide or local tour operator.
Emergency numbers can be updated. Before traveling, save this page and check official sources and information from your hotel or guide on the day of travel.
15-second answer: in an emergency in Uzbekistan, call 112. Police / Internal Affairs authorities — 102, ambulance — 103, fire service — 101, emergency gas service — 104, gas supply / Hududgazta’minot — 1104, Safe Tourism Call Center / Tourist Police — 1173. If you travel with CAJ.UZ, inform your coordinator after calling the emergency service.
Main rule: if danger is happening now, call 112. Direct numbers: police — 102, ambulance — 103, fire service — 101, gas — 104, Safe Tourism — 1173.
If you do not speak Uzbek or Russian, calmly say: “I am a tourist. Emergency. Address: __. Please send help.” or “I am a tourist. I need help. English, please.”
Quick jump by situation
Choose a topic: numbers, what to say to the dispatcher, police, medical help, passport, theft, road accident, fire, gas, Tourist Police, CAJ.UZ and FAQ.
Quick: what to do in the first minutes
- Do not argue and do not wait: if there is risk to life, health or safety — call the service immediately.
- Give the place: city, street, hotel, metro station, market, nearest landmark.
- Say that you are a tourist: this helps the dispatcher understand the situation and language.
- After calling the service: inform your guide, hotel, CAJ.UZ coordinator or insurance company.
- Save evidence: photos, receipts, screenshots, report number, witness contacts — if it is safe.
Emergency numbers table for Uzbekistan
Below are the numbers that a tourist should save before the trip. If you are not sure where to call, start with 112.
Main numbers
| Number | Service | When to call | Action |
|---|---|---|---|
| 112 | Unified dispatch service of emergency services | Immediate danger, you do not know the exact service, urgent help is needed. | Call |
| 102 | Police / Internal Affairs authorities | Theft, assault, threat, conflict, missing person, road accident requiring police. | Call |
| 103 | Emergency medical assistance / ambulance | Injury, loss of consciousness, chest pain, severe allergy, high fever, urgent medical condition. | Call |
| 101 | Fire Safety Service | Fire, smoke, burning, fire-related danger to people. For broader rescue situations, call 112. | Call |
| 104 | Emergency gas service | Smell of gas, suspected gas leak, gas equipment emergency. | Call |
| 1104 | Gas supply / Hududgazta’minot | Gas supply issues or urgent gas-related technical problems. | Call |
| 1173 | Safe Tourism Call Center / Tourist Police | Tourist assistance, getting lost, conflict, help for a foreign visitor, safety in tourist areas. | Call |
| 1102 | Complaints about unlawful actions by Internal Affairs officers | If you need to file a complaint about unlawful actions by Internal Affairs officers. | Call |
| 1259 | Support center for victims of domestic violence | Help for victims of domestic violence. If there is immediate danger, call 112 / 102. | Call |
Additional numbers that may be useful in Tashkent
| Number | Service | When it may help | Action |
|---|---|---|---|
| 1050 | Tashkent city duty service | City duty matters in Tashkent. In immediate danger, start with 112. | Call |
| 1055 | Municipal dispatching service of public utilities | Utility emergencies and municipal service issues in Tashkent. | Call |
| 1056 | KRAVS control room / municipal repair and restoration emergency service | Municipal repair and restoration situations in Tashkent. | Call |
| 1096 | Ombudsman | Human-rights appeals. This is not a replacement for emergency help. | Call |
| 1101 | Ministry of Emergency Situations | Emergency-related matters. In immediate danger, start with 112. | Call |
| 1146 | Assistance to women in difficult situations | Support for women in difficult situations. If life or safety is at risk, call 112 / 102 first. | Call |
Important: if a short number does not connect from your phone, ask your hotel, guide, a bystander, police officer or airport / railway station staff to call from their phone. In an emergency, do not delay the call.
What to say to the dispatcher
In a stressful situation it is difficult to speak. Save this short list — it helps explain the problem quickly.
Minimum information set
| What to say | Example | Why it matters |
|---|---|---|
| City and address | Tashkent, hotel __, street __ / near metro station __ | So the service can be sent to the correct place. |
| Nearest landmark | Chorsu Market, Registan Square, airport, railway station, hotel | In Uzbekistan, a landmark often helps find the place faster. |
| What happened | Theft, injury, fire, smell of gas, road accident, missing person | To choose the correct service and priority. |
| How many people are injured | 1 person unconscious / 2 people injured | Important for ambulance, police and rescuers. |
| Whether there is danger now | Fire is still burning / person is aggressive / gas smell is strong | The dispatcher understands urgency. |
| You are a tourist / foreigner | I am a tourist. English please. | They may involve the appropriate officer or Tourist Police. |
| Your phone number | My number is +998 __ / WhatsApp __ | The service may call back. |
Phrase if it is difficult to speak:
“I’m a tourist and I need help. City: __. Address or landmark: __. What happened: __. Injured people: yes / no. English, please.”
Short phrase in English:
“I am a tourist. Emergency. Address: __. Please send help.”
What to save before traveling
It is better to save this information on your phone and in a separate cloud file before leaving for Uzbekistan.
| What to save | Why |
|---|---|
| Link to this page | To quickly open the numbers 112, 102, 103, 101, 104, 1104 and 1173. |
| Hotel address | The dispatcher needs an exact address or landmark. |
| Insurance company contacts | In a medical case, the insurer may request documents and a report number. |
| Copy of passport, visa and registration | Useful if documents are lost and you need to contact a consulate. |
| Guide / coordinator / hotel contact | After contacting the official service, you can quickly involve local support. |
| 112 and 1173 | 112 — urgent danger; 1173 — Safe Tourism / Tourist Police. |
What tourists should do in common situations
These steps do not replace instructions from police, doctors, an embassy / consulate or insurance company. They give travelers a clear order of action and help avoid confusion.
If danger is happening now
- Call 112.
- Give the place and what happened.
- Move to a safe place if possible.
- Do not return for belongings during fire, gas or threat.
- After calling, inform your guide, hotel or coordinator.
If you need police
- Call 102 or 112.
- If you are a tourist, you may also call 1173.
- Do not touch the scene unless necessary.
- Save photos, receipts, messages and taxi numbers.
- Ask for a report / document number if your insurance needs it.
If you need medical help
- Call 103 or 112.
- Report symptoms and location.
- Contact your insurance company.
- Tell the doctor about allergies, medication and chronic conditions.
- Do not delay in case of severe symptoms.
If you lose your passport
Losing a passport is not always an “emergency” situation, but for a tourist it is a serious problem. Act calmly and record every step.
- Report it to police — 102 or through Safe Tourism / Tourist Police 1173.
- Contact your embassy or consulate — they determine the procedure for a temporary document or return.
- Inform your hotel and local tour operator if you travel with one.
- Prepare copies: passport, visa / e-visa, registration, tickets, insurance, passport photo on your phone or in email.
- Do not buy a new ticket without checking the documents required to leave the country.
What we do not promise: CAJ.UZ does not restore passports and does not issue consular documents. We can help with communication, transport, hotel and general coordination, but the decision is made by your country’s consulate.
If your phone, money, card or documents are stolen
First actions
- If there is a threat — call 112.
- If you need police — call 102.
- If you are a tourist, you may additionally contact 1173.
- Block bank cards through your bank.
- Ask police for a document / certificate if your insurance requires it.
What to save
- report / application number;
- witness contacts;
- photo of the place, if it is safe;
- screenshots of messages and payments;
- receipts, bookings, taxi or car numbers;
- hotel, guide and travel insurance contacts.
If you need medical help
This page does not give medical advice and does not replace a doctor. In an urgent medical situation, call 103 or 112.
When to call immediately
- loss of consciousness;
- severe chest pain;
- serious injury;
- difficulty breathing;
- severe allergic reaction;
- heavy bleeding;
- sudden deterioration in a child or elderly person.
What to tell the doctor / dispatcher
- age and sex of the patient;
- what happened and when it started;
- whether there are allergies;
- what medication the person takes;
- whether there are chronic conditions;
- address and nearest landmark;
- insurance number and insurance company, if available.
After calling 103: contact your insurance company, hotel and your coordinator / guide. But do not wait for a tour operator reply if urgent medical help is needed.
If there is a road accident
If there are injured people
- Call 103 and / or 112.
- If police are needed — call 102.
- Give the location, number of cars and injured people.
- Do not move a seriously injured person without necessity and instructions.
- Inform the coordinator, guide or hotel after calling the services.
If you are a passenger / tourist
- photograph the place, car numbers and documents if it is safe;
- save driver and witness contacts;
- do not sign documents whose meaning you do not understand;
- inform your insurance company if there are injuries or damage;
- ask police for a report number or document.
Fire, smoke or smell of gas
Fire / smoke
- Call 101 or 112.
- Leave the room / building if it is safe.
- Do not use the lift during a fire.
- Do not return for luggage.
- Inform the hotel, guide or coordinator after calling the service.
Smell of gas
- Call 104 or 112; for gas supply, 1104 may also be used.
- Do not switch electrical appliances on or off.
- Do not use open flame.
- Ventilate the room if it is safe.
- Leave the room and warn nearby people.
Safe Tourism and Tourist Police — 1173
The number 1173 is useful for tourists when the situation is related to traveler safety, getting lost, conflict, communication or help in tourist areas.
When to call 1173
- you are a tourist and do not know who to contact;
- you need Tourist Police assistance;
- there is a conflict in a tourist area;
- you are lost or have lost your documents;
- a foreign visitor needs help without immediate danger;
- you need contact with law enforcement for a tourism-related situation.
When 1173 does not replace 112
- an attack or threat is happening now;
- there are injuries or a person is unconscious;
- fire, gas or heavy smoke;
- serious road accident;
- a child or person is missing in a dangerous situation;
- immediate ambulance, police or fire service is needed.
How CAJ.UZ can help in an emergency
If you are traveling with CAJ.UZ, inform your coordinator or guide after calling the official service. We can help with coordination, but we do not replace official, medical, police, consular or insurance services.
We can help
- explain the address, hotel, route and landmarks;
- contact the hotel, guide or driver;
- organize transport after the situation is under control;
- help explain basic information to your hotel, guide, driver or insurer when possible;
- suggest where to find an embassy / consulate;
- help contact insurance if you have a policy.
We cannot replace
- 112, police, ambulance, fire service or the Ministry of Emergency Situations;
- a doctor, hospital or medical diagnosis;
- your country’s embassy / consulate;
- your insurance company;
- decisions of police, court, border or consular authorities;
- passport or bank card replacement.
Correct order:
- First call the emergency service: 112 / 102 / 103 / 101 / 104.
- Then contact the hotel, guide, CAJ.UZ coordinator, insurance company or consulate.
- Save the report number, documents and contacts.
CAJ.UZ contacts after contacting the emergency service
Write to us if you are our client and have already contacted the official service, or if you need coordination help with an address, transport, hotel, guide, driver or insurance company.
Important: if the situation is urgent, do not wait for a WhatsApp reply from CAJ.UZ. First call 112 / 102 / 103 / 101 / 104.
Official sources and useful pages
Numbers may be updated. Save this page, but when preparing for the trip, check official sources.
- Lex.uz — resolution on the 112 unified dispatch service
- Tashkent city administration — emergency and city service numbers
- Ministry of Internal Affairs of Uzbekistan — 102, 1102, 1173 and 1259
- Uzbekistan Travel — Tourist Police and Unified Safe Tourism Call Center 1173
- Hududgazta’minot — 1104 for gas supply matters
- CAJ.UZ contacts
- Uzbekistan border crossing points
- Transfers in Uzbekistan
- Visa information
- Uzbekistan travel checklist and tips
This page is not legal, medical or consular advice. It helps travelers quickly find the right number and understand the first steps to take.
FAQ — emergency numbers in Uzbekistan
What is the main emergency number in Uzbekistan?
If the situation is urgent and you are not sure which service to call, dial 112. It is the unified emergency number.
How do I call the police?
Call 102 for police / Internal Affairs authorities. For a tourist-related situation without immediate danger, you may also call 1173.
How do I call an ambulance?
Dial 103, or 112 if the situation is urgent or you are not sure which service is needed.
What should I do in case of fire?
Call 101 or 112. Leave the building if safe and do not return for belongings.
What should I do if I smell gas?
Call 104 or 112; for gas supply matters, 1104 may also be used. Do not use open flame or electrical appliances, and leave the room if safe.
What is 1173?
1173 is the Safe Tourism Call Center / Tourist Police number. It is useful when a tourist needs help with safety, getting lost, conflict or assistance for a foreign visitor.
What is 1050?
1050 is listed by Tashkent city administration as the duty service in Tashkent. If there is immediate danger, start with 112.
What should I do if I lose my passport?
Contact police or Tourist Police, then contact your embassy or consulate. Keep copies of your passport, visa, registration, tickets and insurance.
What should I do if my phone or bank card is stolen?
If there is immediate danger, call 112; for police, call 102. Block bank cards, save evidence and obtain a document or report number if your insurance requires it.
Can CAJ.UZ call an ambulance or police instead of the tourist?
In an urgent situation, the tourist, guide, hotel staff or any nearby person should immediately call the official service. CAJ.UZ can help with communication and logistics, but it does not replace 112, 102, 103 or other services.
Should I message the tour operator first?
No, not if there is immediate danger. First call the emergency service, then inform your guide, hotel, CAJ.UZ coordinator or insurance company.
What information should I give the dispatcher?
Give the city, exact address or landmark, what happened, how many people are injured, whether danger is still present, that you are a tourist, your phone number and the language you need.
Which numbers should tourists save before traveling to Uzbekistan?
Save 112, 102, 103, 101, 104, 1104 and 1173. Also save your hotel address, travel insurance contact, passport copy and local tour operator or guide contact.
